If you have any questions or concerns, please do not hesitate to contact us.

We would love to hear from you contact us on: 

support@gxpump.net

Click the instant messaging button in the bottom right corner and send me your questions, Customer service will be available 24H a day,

Or you can contact our social media homepage,

Facebook: GXPUMP  , users group: https://www.facebook.com/groups/731183484792540

Instagram: GXPUMP

Twitter: GXPUMP

 

About returns/refunds

Product problems within 30 days, customers contact customer service to return or exchange. Individuals willing not to support return or exchange
If you choose to return the product, we will complete your refund within five business days after receiving the product.
If you choose to return or replace the product, we will replace it within five working days after receiving the product.

 

About the freight of return and exchange

If it is the buyer's problem, the return and replacement freight shall be borne by the buyer.
If there is something wrong with the product, we will bear the freight for the return or replacement.

 

About the parts of the product

If you need key parts, you can contact our customer service and provide your order number. After verification, we will give you free parts for less than $30, but you need to provide the freight.